How does this service work?

Triand's easyDATA is a web-native application. This means you do not need to purchase any special hardware or software to use and maintain your data warehouse. All you need is a working, web-connected computer, a web browser, and e-mail access.

Using the service requires a simple and logical two-step setup process: upload your data, and then authorize people to see your data. You can take a free online training seminar, offered twice weekly.

Here's the basic process:

• Upload your data into the warehouse
• Configure who is allowed to see what information
• Authorize users to view their specific reports
• Distribute training materials

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How much is this subscription-based service?

The service costs a flat yearly fee that includes all services required to get you quickly and easily delivering online reports to your users.

This includes your virtual data warehouse which is accessible from the Internet, all server and hosting costs, all upgrades that year, maintenance, initial training and setup assistance (for districts that sign up for at least a year of service), and Triand System Administrator user support.

Online teacher training is available as an additional option. Typically, we bill for no more than 12 months of service, and no more frequently than 6 months. For a custom quote, click here.

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Do you offer this system as a software package I can buy and load on my own computers?

No. We only provide this as an online service that greatly reduces your cost of owning and maintaining your data warehouse.

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Do you offer this package to state buying organizations, groups or associations?

Yes we do. There are two main benefits for state-wide purchases.

First, state assessment results can be automatically distributed to districts, schools, principals and teachers.

Second, district data collection can be automated by combining easyDATA with other Triand services designed specifically for state education agencies.

Please contact us for more information.

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How can I be sure that I will like this service before I buy it?

You can sign up for one our introductory online classes to get a guided tour and online demonstration of the whole system.

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Can I integrate easyDATA with my district's student information system?

Yes, Triand's easyCONNECT service allows automatic data uploading from your student information system to your online virtual data warehouse (easyDATA).

Find out more about easyCONNECT.

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I have a system now and want to load my data into this system. How can I do this?

Certain data can be extracted from an existing data warehouse and integrated into easyDATA. Triand will be happy to discuss this service on a case-by-case basis. Please call Triand to ask us about custom data importing.

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How secure and reliable are your servers? Is my data private?

We are concerned both about your data's privacy and your uptime.

• Triple redundant fiber connections to top tier Internet backbone providers
• Dual-processor servers
• Daily backups of your data
• Ping and system resources monitored 24/7
• Physical security through card access and CCTV monitoring of facility
• Network security managed by using encryption, passwords and firewalls
• Diesel generators and battery backup in case of power outage
• New revisions staged for testing prior to release on production servers

Triand's easyDATA is fully compliant with all state and federal laws (FERPA, COPPA, HIPPA, etc.).

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What additional options for easyDATA are planned?

Triand has an aggressive upgrade program based on customer suggestion. A list of every request received from a customer is reviewed daily to see what items are highest priority and our development team launches upgrade projects based on this prioritization.

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What is included with my fee?

Included with your annual easyDATA fee:

• Initial Term: One Year
• Payment: Terms are net 30 days.
• Automatic renewal invoicing will occur at the end of each term
• Online virtual data warehouse
• Unlimited number of users
• Unlimited amount of data
• Unlimited amount of uploads
• Free technical support calls for current clients of easyDATA. Available M-F, 8am - 5pm Central Time
• Note: Telephone support is not a substitute for the online training process
• Free particiapation in online, group training sessions offered for easyDATA users, including: Triand System Administrators, District Education Professionals, Curriculum Directors, Counselors, Principals, School Leadership Teams and Teachers.
• Online support through a request form available 24x7 on all user pages.
• Online tutorials to assist in fast startup
• Continuous stream of upgrades to easyDATA on a structured client feedback and feature request process
• Training and startup assistance is available in group online formats and through telephone support as indicated on our website. Additional startup assistance, customized or individual training is available for additional cost.

Optional services available:

• Customized individual online training sessions available for an hourly fee of $90 per hour (US).
• On site training and startup assistance is available on a scheduled basis for $800 per day plus travel and living expenses.
• Data import services from your existing databases is available on a custom basis.  Contact support@triand.com for pricing information.
• For advanced staff and group trainings contact sales@triand.com

Services not included:

• Troubleshooting client filtering systems that block Internet content
• Client firewall issues or Internet connectivity problems

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